StowFind Support

How can we help?

Email support@stowfind.com. Include the StowFind version, your iOS or iPadOS version, and the steps that led to the issue. We aim to respond within 3 business days.

Do I need an account?

No. Your core text inventory works on this device without sign-in or a network connection. An account is only for optional online features such as free personal cloud sync when that capability is offered in your region.

Why can’t I find an item?

Search uses the item name and other recorded details. Confirm that the item is still active or on loan, try a shorter name, or browse the place where you recorded it. Used-up and discarded items are kept out of normal search.

Can I save an item without a place?

Yes. A name is enough. Items without a place remain visible in To Sort so you can organize them later.

How do local backup and cloud sync differ?

A local backup is an export you create and keep in a destination you choose. Personal cloud sync is optional: when account sync is available in your region, signing in is enough—StowFind Pro is not required. Sync keeps supported inventory records available across your devices, subject to a device limit (Free up to 2 devices; Pro up to 6). Photo files stay on this device and are not uploaded by personal cloud sync.

How do I delete my account and cloud data?

Open Settings → Account & Sync, choose Delete Account, review what will be removed, and confirm. On-device inventory is managed separately so the app does not silently delete local records when removing a cloud account.

How do I manage StowFind Pro?

Open Settings → StowFind Pro to restore purchases or manage a subscription through Apple. Free already includes your complete on-device text inventory (no item limit) and personal cloud sync when available. Pro is optional—for a higher device limit and other features only as they actually ship. StowFind does not put saving, finding, or personal sync behind a paywall, and does not sell undelivered household sharing or cloud photo storage as current benefits.